Location:
Your location can play a factor.
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Do & Do Not:
DO: If the driver does more than just drive it is recommended to tip.
DO: If the driver needs to drive more than 30 minutes it is recommended to tip.
DO NOT: Say you will tip then do not.
Myths:
"The delivery fee goes to the driver to make up for a lack of tips. So any additional tip is optional":
FALSE - According to Consumer Reports, "The delivery fee is constant from chain to chain, but rarely does the
entire fee go to the driver. Usually the business itself takes the fee in order to cover driver expenses, such as paying
for a portion of their gas, or other related expenses specific to the delivery driver position itself (insurance, etc).
Sometimes, the business may split the fee with the driver, and some smaller chains may give the driver the entirety of the
fee to supplement pay. However, the delivery fee is just that at the end of the day: a fee for delivery to your home. It is
NOT a tip, and should never be assumed to be one."
"If the driver is late, I’m not obligated to tip.":
FALSE - This was just an old advertising gimmick to promote fast delivery but it technically never applied to tipping.
According to Consumer Reports, "You are never obligated to tip; nobody is twisting your arm until you pay up,
after all. However, many customers use this excuse religiously during busy times, like lunch rush and weekend nights
in order to get cheaper food. If you want the truth, however, customers who don’t tip are always bumped to the bottom of
the delivery list. So if your food arrives cold consistently, maybe you should check and see if you have been tipping the
driver; if not, that’s probably why!